Effective Date: 04 April 2025

At YetiWP, we take pride in the quality of our WordPress themes and aim to provide accurate product descriptions, functional features, and reliable support. Because our products are digital downloads, we offer refunds only in specific, justified cases.

✅ When Are Refunds Granted?

We will issue a full refund within 7 days of purchase only if one or more of the following conditions apply:

1. Installation Failure
   You are unable to install or use the theme and our support team is unable to resolve the issue.

2. Missing Features
   The theme is missing key features that were clearly listed in the product description at the time of purchase.

3. Incorrect Product Description
   The theme does not match the description or demo provided on yetiwp.com.

4. Unsolvable Technical Issues
   You encounter a bug or technical issue that cannot be fixed by our team within a reasonable time frame.

🚫 When Refunds Are Not Available

Refunds will not be granted in the following cases:

• You change your mind after purchase

• You no longer need the product

• The product is not compatible with third-party plugins or themes not officially supported

• You request a refund without giving a reason or without cooperating with support

• You have already downloaded and used the product extensively

• You request a refund after the 7-day window

🧾 How to Request a Refund

To request a refund, contact us at [support@yetiwp.com] with:

• Your order number

• A detailed explanation of the issue

• Any relevant screenshots or error messages (if applicable)

We’ll do our best to assist you first and will process a refund if your request meets the conditions above.

💬 Need Help First?

If you’re experiencing any issues, we recommend contacting our support team before requesting a refund. Most problems can be resolved quickly with a bit of help!